Now, there seems to be good news for all the 2G, 3G and 4G Mobile Internet users, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) today issued guidelines on Minimum Quality Benchmark for Mobile Internet services – GPRS, 2G and 3G / EVDO and 4G Data service.
The regulator wants to create standards for quality of service of mobile data services offered by all telecom companies operating in India.
The draft guidelines have suggested nine parameters in its draft regulation, which includes activation of service within three hours of customer buying or subscribing to the service with 95 per cent success rate. It also wants minimum 90 per cent success rate every time a customer tries to download something and 85 per cent in case of upload.
that if you have subscribed a 7.2 mbps plan you should be getting 6.5 mbps speed or above on an averageWith increasing penetration of high-end handsets and roll-outs of 3G and 4G high-speed data access services across the country, more people will use mobile data services on the go. The regulator said that the number of mobile internet users is much higher compared to that of fixed line internet users and to protect the interests of consumers, it was necessary to set benchmarks and monitor the quality of service offered by mobile phone companies.
Stakeholders have been asked to send in their comments by 25 July and counter comments by 1 August.
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